IT SERVICE PROVIDERS
Manage your team to higher profits
We work with owners of IT Services companies to solve their most pressing management issues – improving workflow and increasing profits.
- Client / Staff conflicts and communications issues
- High-staff turnover
- Staff confusion/ disagreements leading to inconsistent client experiences and business results
There are ways to get your team working together – and they start here.
Our industry-specific strategy sessions help you and your staff clarify company goals, identify organizational roadblocks, and build an achievable and actionable plan to get your business running at maximum efficiency.
- Improved engagement with clients and employees building business stability
- Improved business performance & productivity
- Improved communication between management, employees and clients
Time Required
2 – 3 months / 1 – 3 hrs per week/participant
The MECC Cornerstone Process
Assessing where you are now and your Business Goals Align
Sessions and employee survey’s to determine where you are and where you want to be.
Executive Workshops - Discover and Define the business boundaries
Reviewing the surveys and findings, we’ll determine if your company’s present culture, processes, and goals align. We’ll develop a framework with achievable timelines for bringing people, processes and goals into alignment to reach business goals.
Staff Workshops - Mine the expertise of your team
Sessions to bring your employees into the plan to help the business reach its goals and help develop a sustainable system for implementation.
Leadership Plan Execution (Group or Individual Format)
Assessments, exercises and working documents to understand the alignment of each executive to the newly defined business culture.
Staff Program Execution
Assessments, exercises and working documents are produced to clarify the alignment of each employee to the newly defined business culture and process.
About Larry Lall
Larry has been working in the IT industry for over 25 years across 7 countries.
Highly experienced in PMBOK, SDLC, Agile, RUP, Lean, Six SIGMA, COBIT CPM/CCPM, Zachman, and Change Management, Larry has worked in Senior IT Services, HR, and Management roles. As a result, he has developed a deep understanding of the unique challenges IT Service Providers encounter helping his clients reduce staff/customer/managment conflicts, create healthier workplaces and build sustainable profit growth.
